Dialler

Set up calling from your phone

Dialler rings people through your own mobile, so calls use the plan you already pay for and show your real number. When you click Dial on your computer, the call goes out through your phone over Bluetooth and you talk through your computer or headset. This takes about 10 minutes, once.

Which setup do you have?

Windows computer

Uses Phone Link, which comes free with Windows 10 and 11. Works with Android phones and iPhones.

  1. 1
    On your computer, open the Start menu, type Phone Link and open it.
  2. 2
    Choose Android or iPhone and follow the prompts. It will show a QR code to scan with your phone. Android phones install the Link to Windows app; iPhones pair over Bluetooth.
  3. 3
    When your phone asks for permissions, allow calls, contacts and notifications. Without these, calls won't go through.
  4. 4
    In Phone Link, open the Calls tab and finish any Bluetooth pairing it asks for. You should see your phone's recent calls there when it's working.
  5. 5
    Make Phone Link the app that handles phone numbers: open Settings, then Apps, then Default apps. Scroll down to Choose defaults by link type, find TEL, and pick Phone Link.
  6. 6
    The first time you click Dial, your browser may ask to open Phone Link. Tick Always allow so it doesn't ask every call.

Mac with an iPhone

Uses Apple's built-in call handover. Both devices must be signed in to the same Apple Account.

  1. 1
    Turn on Wi-Fi and Bluetooth on both your Mac and iPhone, and keep them near each other.
  2. 2
    On your iPhone, open Settings, then Phone (or Apps, then Phone), then Calls on Other Devices. Turn it on and switch on your Mac.
  3. 3
    On your Mac, open the FaceTime app, go to Settings, and tick Calls from iPhone.
  4. 4
    The first time you click Dial, your browser may ask to open FaceTime. Allow it, and tick the option to always allow if it's offered.

Just your phone

No setup needed. Open the app on your phone and Dial rings straight from it. This is also the way to go on a Chromebook, a Linux computer, or a Mac with an Android phone, because those can't hand calls to your mobile.

  1. 1
    Open Dialler in your phone's browser and sign in.
  2. 2
    Tip: use your browser's Add to Home Screen option so it opens like an app.
  3. 3
    When you click Dial, your phone's normal calling screen opens. After the call, come back to the browser and log the outcome.

Test it before your first session

  1. 1
    Add yourself, or a friend who's happy to help, as a contact in Dialler.
  2. 2
    Start a call session, click Dial, and check the call rings out and you can hear each other.
  3. 3
    Click Call finished and log an outcome, so you know the whole flow works.

If something isn't working

  • Clicking Dial does nothing: the phone number handler isn't set. On Windows, redo step 5. On a Mac, check FaceTime's Calls from iPhone setting.
  • The call rings but there's no sound on the computer: in Phone Link, check the Calls tab says Bluetooth is connected, then pick your headset as the audio device in Windows sound settings.
  • It worked yesterday but not today: make sure your phone's Bluetooth is on and the phone is close by. Restarting Phone Link usually reconnects it.

Good to know

  • You log each result yourself. The browser can't tell when a call ends, so click Call finished and choose what happened. It takes a second and keeps your history accurate.
  • Check your plan's fair use terms. Some "unlimited" mobile plans exclude call-centre style use. Normal daily prospecting is rarely an issue, but very high volumes can be.
  • Calling rules still apply. Dialler shows when you're inside normal calling hours. Check the Do Not Call Register where it applies to you, and respect anyone who asks not to be called again by choosing Do not call.

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